This Article Reprint (PDF) Submit a response to this article Alert me when this article is cited Alert me when eLetters are posted Alert me if a correction is posted Services E-mail this article to a friend Similar articles in this journal Similar articles in ISI Web of Science Similar articles in PubMed Alert me to new issues of the journal Add to My Personal Archive Download to Citation Manager Reprints & Permissions Citing Articles Citing Articles via HighWire Citing Articles via ISI Web of Science (32) Citing Articles via Google Scholar Google Scholar Articles by Allen, H. M. Articles by Bastien, F. Search for Related Content PubMed PubMed Citation Articles by Allen, H. M., Jr. Articles by Bastien, F. Related Collections Business Of Health Insurance Coverage Managed Care - Consumers

Health Affairs, Vol 13, Issue 4, 25-41
Copyright © 1994 by Project HOPE

Journal Article

The Employee Health Care Value Survey: round one

In a groundbreaking arrangement, a consortium of large employers--the Xerox, GTE, and Digital Equipment Corporations--launched the Employee Health Care Value Survey during fall 1993. Completed by 24,306 employees, this survey was used to develop comparable methods for assessing corporate health care benefit strategies. It also enabled fair comparisons of thirty-two health plans across the country on more than sixty criteria. Variation in performance among plans was substantial, with managed care plans--particularly prepaid group practices and individual practice associations (IPAs)--recording the most favorable rankings on disenrollment, overall satisfaction, and other measures of "bottom-line performance." Variation in enrollees' health among plans was more modest, with indemnity enrollees posing a somewhat greater illness burden to their plans than enrollees of other plan types. The employers and evaluated health plans are now using the results for multiple purposes, including quality improvement initiatives, employee-based plan performance reports, employee contribution strategies, and health promotion programs.

                      What's this?

This article has been cited by other articles:

				B. G. Druss, M. Schlesinger, and H. M. Allen Jr. Depressive Symptoms, Satisfaction With Health Care, and 2-Year Work Outcomes in an Employed Population Am J Psychiatry, May 1, 2001; 158(5): 731 - 734. [Abstract] [Full Text]

				J. D. Piette, M. Weinberger, F. B. Kraemer, and S. J. McPhee Impact of Automated Calls With Nurse Follow-Up on Diabetes Treatment Outcomes in a Department of Veterans Affairs Health Care System: A randomized controlled trial Diabetes Care, February 1, 2001; 24(2): 202 - 208. [Abstract] [Full Text]

				B. G. Druss, R. A. Rosenheck, and M. Stolar Patient Satisfaction and Administrative Measures as Indicators of the Quality of Mental Health Care Psychiatr Serv, August 1, 1999; 50(8): 1053 - 1058. [Abstract] [Full Text] [PDF]

				B. Druss, M. Schlesinger, T. Thomas, and H. Allen Depressive Symptoms and Plan Switching Under Managed Care Am J Psychiatry, May 1, 1999; 156(5): 697 - 701. [Abstract] [Full Text]

				F. J. Hellinger The Effect of Managed Care on Quality: A Review of Recent Evidence Arch Intern Med, April 27, 1998; 158(8): 833 - 841. [Abstract] [Full Text] [PDF]

				D. L. Patrick, D. P. Martin, C. W. Madden, P. Diehr, A. Cheadle, and S. M. Skillman Dissatisfaction and Disenrollment in a Subsidized Managed Care Program Med Care Res Rev, March 1, 1997; 54(1): 61 - 79. [Abstract] [PDF]