Health Affairs, Vol 17, Issue 2, 137-143
Copyright © 1998 by Project HOPE
Insurance agents: ignored players in health insurance reform
D W Garnick,
K Swartz,
and
K C Skwara
In this paper we use the reforms to the individual health insurance market in New Jersey to illustrate the intricate interaction between insurance agents and insurance reform initiatives. Until recently, policymakers who designed reforms to the health insurance market largely ignored the role of agents in selling individual health insurance policies. These reforms have the potential to overturn the agent's traditional role, and agents can influence how the reforms are implemented.