This Article
* Reprint (PDF)
* Submit a response to this article
* Alert me when this article is cited
* Alert me when Comments are posted
* Alert me if a correction is posted
Services
* E-mail this article to a friend
* Similar articles in this journal
* Similar articles in Web of Science
* Similar articles in PubMed
* Alert me to new issues of the journal
* Add to My Personal Archive
* Download to Citation Manager
*Reprints & Permissions
Citing Articles
* Citing Articles via HighWire
* Citing Articles via Web of Science (135)
* Citing Articles via Google Scholar
Google Scholar
* Articles by Eddy, D. M.
* Search for Related Content
PubMed
* PubMed Citation
* Articles by Eddy, D. M.
Related Collections
* Managed Care
* Managed Care - Quality
* Quality Of Care
* Research And Technology
Health Affairs, Vol 17, Issue 4, 7-25
Copyright © 1998 by Project HOPE


Journal Article

Performance measurement: problems and solutions

D M Eddy

Recent efforts to measure performance have established its feasibility and value. However, its full potential is currently limited by several problems. They include the probabilistic nature, rarity, and confounding of many health outcomes; the inadequacies of information systems; the multiplicity of measures and measures; the complexity of health plans; and the availability of funding. Solutions are to rely more on process measures; to justify every measure with a formal, evidence-based rationale; to improve information systems; to supplement population-based measures with case-based measures; to develop a single, nationally standardized set of measures; and to provide nonpolitical, public funding for the design and administration of measures.


Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati    What's this?


This article has been cited by other articles:


Home page
Qual Saf Health CareHome page
M Lugtenberg, J S Burgers, and G P Westert
Effects of evidence-based clinical practice guidelines on quality of care: a systematic review
Qual. Saf. Health Care, October 1, 2009; 18(5): 385 - 392.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
M. Ouwens, M. Hulscher, R. Hermens, M. Faber, H. Marres, H. Wollersheim, and R. Grol
Implementation of integrated care for patients with cancer: a systematic review of interventions and effects
Int. J. Qual. Health Care, April 1, 2009; 21(2): 137 - 144.
[Abstract] [Full Text] [PDF]


Home page
Hum ReprodHome page
S.M. Mourad, W.L.D.M. Nelen, R.P.M.G. Hermens, L.F. Bancsi, D.D.M. Braat, G.A. Zielhuis, R.P.T.M. Grol, and J.A.M. Kremer
Variation in subfertility care measured by guideline-based performance indicators
Hum. Reprod., November 1, 2008; 23(11): 2493 - 2500.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
R. H. Mehta, L. Liang, A. M. Karve, A. F. Hernandez, J. S. Rumsfeld, G. C. Fonarow, and E. D. Peterson
Association of Patient Case-Mix Adjustment, Hospital Process Performance Rankings, and Eligibility for Financial Incentives
JAMA, October 22, 2008; 300(16): 1897 - 1903.
[Abstract] [Full Text] [PDF]


Home page
J Am Med Inform AssocHome page
I. Shcherbatykh, A. Holbrook, L. Thabane, L. Dolovich, and COMPETE III investigators
Methodologic Issues in Health Informatics Trials: The Complexities of Complex Interventions
JAMIA, September 1, 2008; 15(5): 575 - 580.
[Abstract] [Full Text] [PDF]


Home page
Hum ReprodHome page
W.L.D.M. Nelen, R.W. van der Pluijm, R.P.M.G. Hermens, C. Bergh, P. de Sutter, K.G. Nygren, A.M.M. Wetzels, R.P.T.M. Grol, and J.A.M. Kremer
The methodological quality of clinical guidelines of the European Society of Human Reproduction and Embryology (ESHRE)
Hum. Reprod., August 1, 2008; 23(8): 1786 - 1792.
[Abstract] [Full Text] [PDF]


Home page
Hum ReprodHome page
S.M. Mourad, R.P.M.G. Hermens, W.L.D.M. Nelen, D.D.M. Braat, R.P.T.M. Grol, and J.A.M. Kremer
Guideline-based development of quality indicators for subfertility care
Hum. Reprod., October 1, 2007; 22(10): 2665 - 2672.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
C. C. Earle, B. A. Neville, M. B. Landrum, J. M. Souza, J. C. Weeks, S. D. Block, E. Grunfeld, and J. Z. Ayanian
Evaluating claims-based indicators of the intensity of end-of-life cancer care
Int. J. Qual. Health Care, December 1, 2005; 17(6): 505 - 509.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
J. J. Fickel and C. R. Thrush
Policymaker use of quality of care information
Int. J. Qual. Health Care, December 1, 2005; 17(6): 497 - 504.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
D. M. Studdert, M. M. Mello, W. M. Sage, C. M. DesRoches, J. Peugh, K. Zapert, and T. A. Brennan
Defensive Medicine Among High-Risk Specialist Physicians in a Volatile Malpractice Environment
JAMA, June 1, 2005; 293(21): 2609 - 2617.
[Abstract] [Full Text] [PDF]


Home page
ANN INTERN MEDHome page
E. A. Kerr, R. B. Gerzoff, S. L. Krein, J. V. Selby, J. D. Piette, J. D. Curb, W. H. Herman, D. G. Marrero, K.M. V. Narayan, M. M. Safford, et al.
Diabetes Care Quality in the Veterans Affairs Health Care System and Commercial Managed Care: The TRIAD Study
Ann Intern Med, August 17, 2004; 141(4): 272 - 281.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
L. C. Walter, N. P. Davidowitz, P. A. Heineken, and K. E. Covinsky
Pitfalls of Converting Practice Guidelines Into Quality Measures: Lessons Learned From a VA Performance Measure
JAMA, May 26, 2004; 291(20): 2466 - 2470.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
L. C. Baker, D. Hopkins, R. Dixon, J. Rideout, and J. Geppert
Do health plans influence quality of care?
Int. J. Qual. Health Care, February 1, 2004; 16(1): 19 - 30.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
T. H. Spies, H. G. A. Mokkink, P. F. De Vries Robbe, and R. P. T. M. Grol
Which data source in clinical performance assessment? A pilot study comparing self-recording with patient records and observation
Int. J. Qual. Health Care, February 1, 2004; 16(1): 65 - 72.
[Abstract] [Full Text] [PDF]


Home page
Int J Qual Health CareHome page
O. A. Arah, N. S. Klazinga, D. M. J. Delnoij, A. H. A. T. Asbroek, and T. Custers
Conceptual frameworks for health systems performance: a quest for effectiveness, quality, and improvement
Int. J. Qual. Health Care, October 1, 2003; 15(5): 377 - 398.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
T. B. Ferguson Jr, E. D. Peterson, L. P. Coombs, M. C. Eiken, M. L. Carey, F. L. Grover, and E. R. DeLong
Use of Continuous Quality Improvement to Increase Use of Process Measures in Patients Undergoing Coronary Artery Bypass Graft Surgery: A Randomized Controlled Trial
JAMA, July 2, 2003; 290(1): 49 - 56.
[Abstract] [Full Text] [PDF]


Home page
ANN INTERN MEDHome page
J. L. Reinertsen
Zen and the Art of Physician Autonomy Maintenance
Ann Intern Med, June 17, 2003; 138(12): 992 - 995.
[Abstract] [Full Text] [PDF]


Home page
J Am Coll CardiolHome page
J. A. Spertus, M. J. Radford, N. R. Every, E. F. Ellerbeck, E. D. Peterson, and H. M. Krumholz
Challenges and opportunities in quantifying the quality of care for acute myocardial infarction: Summary from the acute myocardial infarction working group of the American heart association/American college of cardiology first scientific forum on quality of care and outcomes research in cardiovascular disease and stroke
J. Am. Coll. Cardiol., May 7, 2003; 41(9): 1653 - 1663.
[Full Text] [PDF]


Home page
Journal of Health Politics, Policy and LawHome page
S. Rosenbaum
Contemporary Managed Care: Readings in Structure, Operations, and Public Policy
Journal of Health Politics Policy and Law, January 1, 1999; 24(5): 1219 - 1230.
[PDF]


Home page
Journal of Health Politics, Policy and LawHome page
S. Rosenbaum
The Managed Care Blues and How to Cure Them
Journal of Health Politics Policy and Law, January 1, 1999; 24(5): 1219 - 1230.
[PDF]