Health Affairs

Health Affairs, 24, no. 4 (2005): 1150-1160 doi: 10.1377/hlthaff.24.4.1150 © 2005 by Project HOPE	New Online   Getting Health Reform Done   After the State of the Union   Incremental Reform   E-Health in Developing World   Most-Read Articles in 2009

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DataWatch

Hospital Performance Reports: Impact On Quality, Market Share, And Reputation

Judith H. Hibbard, Jean Stockard and Martin Tusler

This study builds on earlier work by assessing the long-term impact of a public hospital performance report on both consumers and hospitals. In doing so, we shed light on the relative importance of alternative assumptions about what stimulates quality improvements. The findings indicate that making performance data public results in improvements in the clinical area reported upon. An earlier investigation indicated that hospitals included in the public report believed that the report would affect their public image. Indeed, consumer surveys suggest that inclusion did affect hospitals’ reputations.

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