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Health Affairs, 25, no. 6 (2006):
w555-w571
(Published online 2 November 2006)
doi: 10.1377/hlthaff.25.w555
© 2006 by Project HOPE
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On The Front Lines Of Care: Primary Care Doctors’ Office Systems, Experiences, And Views In Seven Countries
Cathy Schoen,
Robin Osborn,
Phuong Trang Huynh,
Michelle Doty,
Jordon Peugh and
Kinga Zapert
This 2006 survey of primary care physicians in Australia, Canada, Germany, New Zealand, the Netherlands, the United Kingdom, and the United States reveals striking differences in elements of practice systems that underpin quality and efficiency. Wide gaps exist between leading and lagging countries in clinical information systems and payment incentives. U.S. physicians are among the least likely to have extensive clinical information systems or incentives targeted on quality and the most likely to report that their patients have difficulty paying for care. Disease management capacity varies widely. Overall, findings highlight the importance of nationwide policies: Policy changes in the United States could lead to improved performance.
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