Health Affairs

Health Affairs, 27, no. 5 (2008): 1329-1335 doi: 10.1377/hlthaff.27.5.1329 © 2008 by Project HOPE	New Online   Getting Health Reform Done   After the State of the Union   Incremental Reform   E-Health in Developing World   Most-Read Articles in 2009

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Perspectives

PERSPECTIVE

Disruptive Innovation In Health Care Delivery: A Framework For Business-Model Innovation

Jason Hwang and Clayton M. Christensen

Disruptive innovation has brought affordability and convenience to customers in a variety of industries. However, health care remains expensive and inaccessible to many because of the lack of business-model innovation. This paper explains the theory of disruptive innovation and describes how disruptive technologies must be matched with innovative business models. The authors present a framework for categorizing and developing business models in health care, followed by a discussion of some of the reasons why disruptive innovation in health care delivery has been slow.

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