Health Affairs

Health Affairs, 28, no. 1 (2009): 277-283 doi: 10.1377/hlthaff.28.1.277 © 2009 by Project HOPE	New Online   Getting Health Reform Done   After the State of the Union   Incremental Reform   E-Health in Developing World   Most-Read Articles in 2009

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GrantWatch

GRANTWATCH REPORT

Early Experiences With Consumer Engagement Initiatives To Improve Chronic Care

Robert E. Hurley, Patricia S. Keenan, Grant R. Martsolf, Daniel D. Maeng and Dennis P. Scanlon

Engaging consumers to be more active participants in their health and health care is an appealing strategy for reforming the U.S. health care system, but little is known about how to mount and sustain communitywide consumer engagement initiatives. The Robert Wood Johnson Foundation launched a program in 2006 in fourteen communities to align forces around improving quality and efficiency by promoting public reporting and expanding the involvement of consumers in all facets of their care. These multistakeholder organizations provide an early glimpse into the opportunities and challenges that lie ahead as policymakers attempt to integrate consumers more completely in their reform strategies.

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