Health Affairs

Health Affairs, 28, no. 2 (2009): 377-389 doi: 10.1377/hlthaff.28.2.377 © 2009 by Project HOPE	New Online   Getting Health Reform Done   After the State of the Union   Incremental Reform   E-Health in Developing World   Most-Read Articles in 2009

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Personal Health Records

Information Gap: Can Health Insurer Personal Health Records Meet Patients’ And Physicians’ Needs?

Joy M. Grossman, Teresa Zayas-Cabán and Nicole Kemper

Personal health records (PHRs), centralized places for people to electronically store and organize their health information, can benefit both patients and doctors. This qualitative study of health insurers’ PHRs for enrollees reveals potential benefits and challenges. Insurers’ ability to put claims-based data into the PHR offers an advantage. However, consumers are concerned about sharing personal health information with insurers and about Internet security. Physicians question (1) the validity of claims data in making treatment decisions and (2) whether accessing these PHRs is worth the disruptions to their workflow. This paper offers possible solutions that may lead to more widespread adoption of insurer PHRs.

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				P. Neupert and C. Mundie Personal Health Management Systems: Applying The Full Power Of Software To Improve The Quality And Efficiency Of Care Health Aff., March 1, 2009; 28(2): 390 - 392. [Abstract] [Full Text] [PDF]

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