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Bridging The Quality Gap
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PROLOGUE: As long as there have been doctors, there have been problems with quality of care, since no human being (or system run by human beings) is perfect. Despite numerous efforts by government agencies, providers, and health care professionals to improve health care delivery and patient safety, many people still believe that the system needs a serious overhaul. In a recent report the Institute of Medicine called on Congress to speed the reengineering of American health care, which it characterized as "a tangled, highly fragmented web that often wastes resources by providing unnecessary services and duplicating efforts, leaving unaccountable gaps . . . [Full Text of this Article]

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