Health Affairs, 22, no. 1 (2003): 199-203 doi: 10.1377/hlthaff.22.1.199 © 2003 by Project HOPE	New Online   Pay Cuts For Medicare Docs   Access To Care Woes   Public Coverage More Efficient   Empowering Consumers

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Narrative Matters

Where’s David?

We found David in a pile. Not the kind you might usually think of—not a pile of neighborhood kids having fun, tumbling over each other. We spotted him in a pile of "no-show charts," the daily stack of records for children who don’t make it in for their scheduled doctor’s appointment.

At the time (nine years ago), our family practice had what we thought was an adequate system to follow up with these children: Letters were sent to the parents asking them to call and reschedule the missed visit. We then filed the chart, expecting the parent to follow through. . . . [Full Text of this Article]

Seeing David

 

Rescuing A Child

 

‘Nobody Ever Came To Save Me’

 

Bringing Invisible Children To Light

 

Simpler Solutions

 

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