Health Affairs

Health Affairs, 28, no. 5 (2009): 1515-1520 doi: 10.1377/hlthaff.28.5.1515 © 2009 by Project HOPE	New Online   Getting Health Reform Done   After the State of the Union   Incremental Reform   E-Health in Developing World   Most-Read Articles in 2009

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Narrative Matters

Adventures In (Health-Insurance-Claim) Wonderland

Amanda J. Redig

I HAVE THE NUMBERS MEMORIZED: first the phone number for a claims adjuster, then the policy number for the person who takes my call. The truth is I’m a medical student who can’t escape health insurance claims. Yet it wasn’t until I waded through a deluge of paperwork following an accident that something became abundantly clear: too many of America’s health care dollars disappear down the rabbit hole into health-insurance-claim wonderland.

Breaking The Fall

 
ON 8 NOVEMBER 2007, WHILE I WAS OUT FOR A RUN along the lake, my left ankle rolled, and I went tumbling to the ground, arms . . . [Full Text of this Article]

This Can’t Be Right

 

Down The Rabbit Hole

 

Wonderland Questions

 

A Physician Approach

 

Escape From Wonderland

 

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