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Trend Data On Medical Encounters: Tracking A Moving Target
The National Health Care Survey (NHCS), conducted by the National Center for Health Statistics, consists of separate data collection activities that can be used to track the number and content of health care encounters in the United States. Tracking even something as simple as the number of encounters, however, is complicated by the fact that the content of these encounters changes over time. Results from the NHCS indicate that the U.S. population has been receiving more drugs, more cardiac procedures, more ambulatory surgery, more therapies in nursing homes, and more home health care over time. Policymakers and researchers who examine health care trends should be wary about judging whether the number or length of encounters is positive or negative without also examining the content of these encounters.
The health care delivery system has undergone tremendous changes, particularly over the past few decades. These include advances in technology that have altered the medical treatment patients receive, changing market forces including major new payment policies, new health care delivery models, and evolving population needs. All of these changes have affected the types and content of care that is provided to patients in their encounters with the health care delivery system. New and emerging technologies, including drugs, devices, procedures, and tests, have changed patterns of care and sites where care is provided. The growth of ambulatory surgery has been influenced by improvements in anesthesia and analgesia and by the development of noninvasive or minimally invasive techniques. Procedures that formerly required a few weeks of convalescence now require only a few days.1 New drugs can cure or lengthen the course of previously fatal or debilitating diseases, although often at enormous cost. Use of new technologies in the home, including parenteral nutrition, chemotherapy, antibiotic therapy, anticoagulation infusions, transfusion of blood and blood products, oxygen therapy, and home dialysis, also has spurred shifts in the site of care.2 The effects of changing market forces, such as the aging of the population, and major changes in health care financing and organization cannot be ignored. The growth of managed care and payment mechanisms employed by these organizations has had a major impact on use of health care. Efforts by employers to increase managed care enrollment, as well as major Medicare and Medicaid cost containment efforts such as the prospective payment system (PPS) for hospitals and the resource-based relative value scale (RBRVS) for physician payment have created incentives to shift sites of services provided.3 They also have created incentives to provide services differently for example, the increase in capitated payment and the need to use gatekeepers have been associated with a changing mix of primary and specialty care.4 Health care use has changed as the population ages, its sociodemographic makeup shifts, and the prevalence and incidence of different diseases evolve. During the past fifteen years new diseases such as human immunodeficiency virus (HIV)/acquired immunodeficiency syndrome (AIDS) and hepatitis C have emerged as new public health threats without hope of cure.5 New treatments for these diseases have increased longevity and reduced disease-related disabilities. Hospitalization for chronic diseases associated with end-stage cardiovascular disease, musculoskeletal disease, frailty, and iatrogenic aspects of institutionalization are also increasing, which affects the need for associated health care services.6 In the face of these numerous and far-reaching changes, are patients receiving more or different medical care services than they did fifteen years ago? Health care costs have certainly gone up, but what is being provided for these increased costs? Are more or different procedures or tests being performed during physician visits, hospitalizations, or other health care encounters? Are encounters longer or shorter, on average? Has the rise in ambulatory services reduced the amount of institutional or inpatient care? To address these questions and others, this paper presents trends in patients use of major health care services. We need to know where we have been, where we may be going, and what drives change, to better organize the health care infrastructure in terms of supply of services, eliminating barriers to care for specific populations, improving quality of care, and forecasting health care costs.
Most data reported here come from the National Health Care Survey (NHCS), a collection of six major data collection activities described in Exhibit 1
The National Hospital Discharge Survey (NHDS) collects data from a national probability sample of nonfederal short-stay hospitals. 7 Federal, military, and Department of Veterans Affairs (VA) hospitals are excluded. The National Survey of Ambulatory Surgery (NSAS) abstracts data from ambulatory surgery encounters in nonfederal short-stay hospitals and freestanding ambulatory surgery centers.8 The National Ambulatory Medical Care Survey (NAMCS) consists of a nationally representative sample of visits to office-based physicians, not federally employed, who are primarily engaged in direct patient care.9 Physicians in anesthesiology, pathology, and radiology are excluded from the survey. Its counterpart, the National Hospital Ambulatory Medical Care Survey (NHAMCS), consists of a national sample of visits to the emergency and outpatient departments of general and short-stay hospitals, exclusive of federal, military, and VA hospitals. Only NHAMCS data collected from emergency departments (EDs) are presented here. Data are also combined for two consecutive years to provide more statistically reliable estimates for each time period. The National Nursing Home Survey (NNHS) and the National Home and Hospice Care Survey (NHHCS) provide estimates of nursing home and home health service use regardless of agency certification by Medicare or Medicaid and patient funding source.10 Although the NHHCS included patients from both hospices and home health agencies, data presented here include only home health patients. Data from these two surveys provide both point-in-time estimates of patients (from the current resident sample) and annual estimates of encounters (from the discharge sample). Health care encounter data (doctor visits, ED or outpatient department visits, or discharges from hospitals, nursing homes, and home health agencies) from provider surveys represent events, not persons. For example, persons who visited a physician more than once during a seven-day period of data collection were included multiple times in the list from which the sample was drawn, as were discharges from hospitals, nursing homes, home health agencies, and hospices during the one-year period of data collection. Utilization rates of health care events per capita (or per population) represent the magnitude of health care use by a particular population that can be compared across various population groups, but they cannot be used to examine the amount or type of care provided to individuals within a particular population group. All differences noted are statistically significant at the p < .05 level using either weighted linear regression techniques or Bonferroni tests for trends among multiple comparisons. When data from only two years are compared, differences are tested using the two-tailed Z-test. Individual standard error estimates were computed using the SUDAAN software.11
Since 1985 the general trends indicate that hospital discharge rates overall have been decreasing, nursing home discharge rates and home health episodes have been increasing, and physician visit rates have not changed much (Exhibit 2
Despite major changes in the health care delivery system, the aging of the population, and other environmental changes, trends were surprisingly flat for physician visit rates per 100 population that occur in private offices, hospital outpatient departments, or EDs.12 These findings are confirmed by MEPS at a person level: Between 1987 and 1996 the percentage of noninstitutionalized persons with at least one ambulatory care visit remained stable at 73 percent, and the number of visits per person hovered around seven.13 The finding that ED visits also did not decrease suggests that managed care requirements to preauthorize such visits failed to lower their use. This finding is consistent with other recent research.14
Exhibit 3
The rate of hospital use as measured by the number of discharges per 1,000 population decreased about 20 percent, from 148.4 in 1985 to 116.5 in 1998. Hospital discharge rates per 1,000 did not decrease greatly for persons over age sixty-five during this period, and in fact the discharge rate for persons age seventy-five and older has been rising since 1990.15 The rate of nursing home discharges per 1,000 persons, and for the elderly in particular, increased more rapidly than did utilization rates for other types of health care encounters.16 Medicare program data show an increase in the Medicare skilled nursing facility (SNF) benefit of ten per 1,000 Medicare enrollees served in 1985 to forty-six per 1,000 in 1997. The statistic that measures the volume of patients, however, should be viewed in the context of trends in the rate of persons who currently reside in nursing homes, who are excluded from the discharge estimates. The rate of nursing home residency has actually decreased slightly, from 6.2 per 1,000 persons in 1985 to 5.9 per 1,000 in 1995, although it rose again slightly between 1995 and 1997. These trends occurred along with a decrease in the number of nursing homes (from 19,100 in 1985 to 17,259 in 1998) but an increase in the number of nursing home beds (from 1.6 million beds in 1985 to 1.8 million in 1998).17 Between 1992 and 1996 home health care also expanded rapidly, from twelve to thirty episodes per 1,000 population, but declined in 1998.18 Similar trends are observed using Medicare program data, which show an increase in use of the Medicare home health benefit 40 per 1,000 enrollees received home health agency services in 1985, and 106 per 1,000 did so in 1997.19 The number of agencies providing home and hospice care services also increased dramatically between 1992 (8,000 agencies) and 1998 (16,500 agencies) to meet the increasing demand.20
Utilization rates are an important indicator of what general types of care specific populations seek, and they provide an indication of how services may be shifting from one site to another. They do not, however, tell us much about exactly what services are being provided, which can serve as a proxy for either access to specific services or quality of care. A visit in a physicians office could include tests, procedures, and even surgery, or it could consist entirely of a discussion with a physician. A hospital or nursing home stay could be for diagnostic, palliative, or recuperative care, or for medical or surgical interventions. Similarly, home health agency or nursing home episodes contain very high technological care, therapy, counseling, personal care, palliative care, or some combination of these services. The following section provides examples of trends in the duration and content of specific encounters that have major cost, quality, access, or provider productivity implications. Physician visits. Researchers have found that the reported duration of physician office visits to primary care physicians actually increased slightly for both children and adults between 1978 and 1994.21 More recent NAMCS data show that for all office-based physician visits, in 1985 the average time spent with a physician was 16.5 minutes, while in 199798 this figure had risen to 18.4 minutes. NAMCS and NHAMCS give us some clues about changes in content of visits to physicians over time. The number of medications mentioned at office visits as either prescribed, continued, or provided and recorded on patients medical records has increased from 665 million in 1980 to 1,106 million in 199798 (an increase of more than 60 percent). The drug-mention rate has also increased, which implies that physicians prescribed more medications per visit in 1998 (136.9 per 100 visits) than they did in 1985 (109.0 per 100 visits). For seniors, the percentage of physician visits with five or more medications mentioned during a particular visit has increased from 5.5 percent to 13.2 percent. MCBS data show an increase in the annual number of prescriptions per Medicare beneficiary from 16.6 in 1992 to 19.5 in 1996.22 Researchers have used NAMCS data to describe changes in types of drugs mentioned by office-based physicians, including increased prescribing of antidepressants by office-based psychiatrists, especially for patients with less severe psychiatric disorders, and psychotropic medications prescribed for preschoolers in 1991 and 1995.23 Trends such as these do not emerge unless specific subpopulations, conditions, or medicines are analyzed separately. For example, the leading psychotropic medications prescribed in 199798 included alprazolam (Xanex) and fluoxetine (Prozac), whereas in 198081 diazepam (Valium) was heavily used. NAMCS data also show changes in drug mentions for antibiotics at visits made by children. Although the antibiotic drug mention rate for childrens visits increased between 198081 and 198990, it has decreased about 25 percent between 198990 and 199798.24 NAMCS data do not show large changes in the percentage of physician office visits for different conditions since 1985. The relative proportion of visits for asthma, diabetes, and glaucoma has increased, whereas visits for otitis media, essential hypertension, and vaginal yeast infections have decreased (data not shown). There has been no change for some conditions such as prostatitis or visits by children for general medical exams. Hospital discharges. There was an overall decline in hospital length-of-stay since 1970, representing a 30 percent decrease in hospital inpatient days. The decline was largest for people age forty-five and older, and particularly large for those older than age seventy-five. Between 1970 and 1998 average length-of-stay declined from 13.2 to 6.3 days for persons ages seventy-five to eighty-four, and 13.7 to 6.4 days for persons age eighty-five and older.25 Hospital length-of-stay did not decline greatly for children under age fifteen but did for the population ages fifteen through forty-four (from 5.7 to 3.7 days), in part a result of declining stays for childbirth. The trend in decreasing length-of-stay after childbirth appears to have reversed, however. After decreasing from 3.8 days in 1980 to 2.1 days in 1995, the average stay for childbirth increased to 2.4 days in 1997. This increase was primarily the result of a reduction in the number of very short stays for childbirth.26
For most procedure categories, there was a steady decline in the rate of procedures performed in hospitals (Exhibit 4
Although the increase in inpatient cardiac procedures offset the decrease in most other types of procedures, it is important to remember that many procedures that used to be performed only on an inpatient basis are increasingly being performed on an ambulatory basis. Comparing data from NSAS, which was only conducted in 1994, 1995, and 1996, to the NHDS data for those years shows that while the inpatient procedure rate remained similar (from 157.2 in 1994 to 153.0 in 1996 per 10,000 population), the rate of ambulatory procedures rose 12 percent, from 106.9 per 10,000 to 119.3 per 10,000 (data not shown). From 1986 through 1995 the proportion of mastectomies alone performed on an outpatient basis increased from zero to 10.8 percent.28 In short, a very different mix of operations were performed during inpatient hospitalizations in 1998 than in 1985, with a considerable increase in cardiac procedures and less complex procedures shifting to ambulatory sites of care. Both total and Medicare costs per discharge, adjusted for inflation, have been increasing for most of the 1990s, although decreasing length-of-stay seems to be associated with a reduction in the rate of cost increases.29 Long-term care and postacute care services. The average duration of nursing home stays also fell. When residents of nursing homes were sampled, their stays from the date of admission to the date of the interview decreased, from an average of 1,059 days in 1985 to 899 in 1997. Although these stays are, by definition, incomplete since they underestimate days until discharge, this declining average length-of-stay together with the increasing number of persons discharged from nursing homes lowers the overall stays of this institutionalized population. A much higher percentage of discharges had short stays (less than three months) than did residents. Among nursing home discharges, the percentage of short-stay patients increased from 52 percent in 198485 to 67 percent in 199697. Among residents, the comparable percentages were 13 and 18 percent. The average length-of-stay for people discharged from nursing homes decreased from 401 days in 198485 to 276 days in 19961997.30
Nursing home patients were more disabled and received more services in 1997 than they did in 1985 (Exhibit 5
Between 1985 and 1997 the percentage of nursing home residents who received physical therapy more than doubled (from 13 percent to 27 percent), and the percentage who received speech/audiology services increased 400 percent during that period (from 2 percent to 8 percent of all residents). These therapies are often required for persons recuperating from fractures and strokes. Between 1995 and 1997 the percentage of residents who received flu shots increased from 80 percent to 82 percent for persons age sixty-five and older. The percentage who received pneumonia vaccinations also increased, from 42 percent to 52 percent (data not shown) for the elderly. The content of home health episodes also has changed over time. The percentage of home health patients who received homemaker services, for example, peaked at 26 percent in 1996, when Medicare payment was most generous, and dropped back to 22 percent in 1998. Similarly, more patients received "high-technology care" in 1996 (11.2 percent), which was an increase from the 2.9 percent of 1994, but this percentage decreased to 7.4 percent in 1998.31
The amount and type of health care provided to the U.S. population has clearly evolved over time. Health care expenditures in general are rising, even in settings without substantial increases in utilization rates.32 But to address the question raised in the introduction, what are we getting for our money? Some answers provided include more drugs, more cardiac procedures (especially among the elderly), more ambulatory surgery, more therapies in nursing homes, and more home health care and discharges from nursing homes. The trends selected here illustrate important changes in the provision of health care services. Trends in general, however, must be analyzed within the context of a changing policy, epidemiological, and sociodemographic environment. Of greater interest tomost analysts, therefore, is why care might be changing, whether the changes reflect desirable or undesirable patterns of care, and how policies can be used to motivate more efficient, effective, and equitably distributed services. Trend data can clearly show correlations of utilization with changes in payment policies. Perhaps the most striking example of this is the correlation between Medicare payment policy with use of specific nursing home and home health care services. Medicare rules for eligibility and coverage of home health services expanded availability in the late 1980s, with rapid growth in the 1990s resulting from more visits per user and an increase in users, as well as an increase in supply.33 In response to this growth, provisions in the Balanced Budget Act (BBA) of 1997 sought to contain Medicare home health costs through a PPS and other interim measures, with a corresponding decline in use of services evident in the 1998 data, and a decline in the percentage of home health care users who received both therapies and homemaker services.34 Similarly, the Medicare emphasis on postacute rehabilitative care, rather than "long-term care," is clearly associated with the decrease in nursing home length-of-stay and the change in the distribution of nursing home patients toward more high-acuity short stays that substituted for longer hospital stays, especially among the very old.35 This strong correlation of more or less generous payment policy with utilization may be problematic. It could indicate either that there is unmet need that emerges, or that unnecessary care is provided, when payment policy is more generous. One would hope that utilization would be more strongly correlated with need than with payment policy. In either case, further investigation seems warranted. Trend data also are extremely useful in examining effects of changes in patterns of care and how they may affect cost of care. Changes in the types of pharmaceuticals recorded at physician visits made by persons age sixty-five and older, for example, can reflect the introduction of new drugs, changes in prescribing patterns as a result of guidelines or new research, patient demand, or other factors. The trend in the increasing number of medicines mentioned during physician office visits to seniors is particularly important in light of increased focus on the rising cost of medications for the elderly, already one of the major cost burdens they face and a benefit not currently covered under the standard Medicare packagealthough increasingly covered by Medicaid. Newly introduced drugs such as the many new cardiac drugs on the market, which are still under patent, also can greatly raise costs to consumers.36 Trends in the provision of specific services, procedures, or medicines can be used to examine issues related to quality and how it is changing over time. The decrease in antibiotic prescribing for children coincides with national campaigns to educate physicians and patients on the appropriate use of antibiotics, since overuse drives the spread of antibiotic resistance.37 Increased inoculations for flu and pneumonia in nursing homes also may indicate that this care is improving, on averageby definition a desirable outcome. It does seem clear that with the exception of inpatient hospital stays, there do not seem to be dramatic decreases in the total number of encounters over time, and encounters appear to be more, not less, intense. The number of physician visits has not decreased, nor has the number of nursing home events overall. Even for inpatient hospital care, where the rate of discharges per population and length-of-stay have declined, there is evidence that the remaining stays are more resource intensive and costly than in the past. At the same time, hospital productivity as measured by the American Hospital Associations adjusted admissions per full-time equivalent employee reached an all-time high in 1998.38 Higher hospital case-mix also was accompanied by a shift of lower-intensity cases to other settings (for example, home health agencies or nursing homes) to complete the episode of care. Despite all of these changes, the rate of in-hospital death, one measure of the severity of the condition being treated, remained stable from 1985 to 1998 (2.7 percent to 2.6 percent of discharges). The elderly population, in particular, is receiving more care over timemore drugs on an ambulatory basis, more inpatient cardiac care, and more home health care and nursing home servicesthan in the past.39 This increase in services is correlated with, although not necessarily caused by, an increase in longevity, arguably with greater functioning or quality of life at older ages but also with increased total costs per person and a greater financial burden on public programs. One last caution: This analysis should make it clear that analysts interested in examining changes in encounters over time must be aware that encounters are "moving targets" that expand or shrink in content. Encounter-level survey data can raise questions, although they must be investigated with more in-depth studies that contain specific need and outcome measures that can be used to help target specific policy solutions. We must continue, however, to try to measure the amount and content of health care we receive, even as the very health care we receive is evolving.
Amy Bernstein is director of the Development and Analysis Group, Division of Health Care Statistics, National Center for Health Statistics, in Hyattsville, Maryland. Esther Hing is a survey statistician there; Catharine Burt is chief of the Ambulatory Care Statistics Branch; and Margaret Hall is a health statistician. The views expressed are those of the authors and do not represent the views of the National Center for Health Statistics.
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