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PROLOGUEInnovation AbroadIn this global era, outsourcing of manufacturing and services from high-cost countries to developing nations seems almost routine. Now, not even health care is immune—as we know from the small but growing phenomenon called "medical tourism." In an increasingly typical scenario, a patient travels from the United States to a high-quality hospital in New Delhi or Bangkok for heart surgery—where its performed by a skilled physician, who probably trained in the United States, for a fraction of the standard American price. The combination of cut-rate pricing and generally good clinical outcomes has caught the attention of major U.S. health insurers and health systems. Some are now considering sending patients abroad for care, and have even gone so far as to visit specific Indian and Thai institutions and certify that they could deliver high-quality care. Although cheaper foreign labor explains some of the cost savings available abroad, that isnt the whole story. In the paper that follows, Barak Richman, Krishna Udayakumar, Will Mitchell, and Kevin Schulman of Duke University focus on Indian cardiac hospitals and the ways in which they constantly innovate to reduce costs and improve care. These include adopting cutting-edge leadership practices, novel pricing structures, supply-chain management techniques, and various quality improvement efforts. So if countries like India can do it, why not the United States? The authors try to answer this question by analyzing how structural, regulatory, and legal barriers in the United States keep the health sector from pursuing the types of innovations that have now been "outsourced" abroad. The question that remains is whether theres any way to reimport these back to the United States—or whether "exporting" patients will be the increasingly more viable alternative.
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